30 DAYS OF SATISFACTION GUARANTEE
1If you are not satisfied with our service for any reason whatsoever, you will receive a refund if you cancel within 30 days from the date of activation. To cancel your service, contact the Xplornet customer service. Xplornet will reimburse the amounts charged to the account for the cost of the basic installation (where applicable, to a maximum of $199), the unique activation fee and any amount paid to Xplornet for the first 30 days Internet service. Any amount invoiced and related to improved installation costs will not be reimbursed.